So, of course, after I wrote about what an easy, chill night I had delivering on Friday, I had a very frustrating night delivering on Saturday.
Let me back up to Saturday lunch. I always work noon to 10 pm on Saturday, and Marwan usually works with me all day (the rest of the crew comes in at 5 pm, but before that, it’s just the two of us). He’s been sick though, so Angel (the other newish cook, who doesn’t speak much English) worked with me instead. I got to work at noon, and Antonio, Angel, AND Carmelo were all there. Carmelo is Antonio’s friend from Naples, and none of us at work are really sure why he’s here, but he shows up occasionally. He does speak English, but his accent is hard to make out. He’s extremely into customer service, and he’s obsessed with opening doors for people. All in all, he clearly means well, but he typically just gets in the way.
Lunch at work is never busy, and it was a cold, rainy Saturday afternoon, so it was completely dead. Antonio left around one, but Carmelo hung around. Antonio had told Angel to close at 2 if it was slow, so we did.
Valerie, another of my coworkers, had texted me and asked if I wanted to go have lunch with her, and I said sure. So when we closed, she came and picked me up, and we went to this odd little Chinese restaurant called Golden Bowl. It’s off of Austin Highway, in a sketchy looking strip mall. We were the only customers in there for about 10 minutes, and then a group of 6 walked in. It was a man, two women, and three kids. The man was drinking out of a red solo cup, and immediately wandered off to find a trashcan to dispose of it. (Strange?)
They sat at a table near us, and I kept glancing at them, thinking that they looked familiar. At one point, the man and I made eye contact, and I realized that they were regulars from our work! He seemed to be trying to place me as well. I mentioned to Valerie that they were our customers, but she didn’t recognize them.
After a little while, the man came over to our table, and asked where he knew me from. I told him where we worked, and he started talking to us about the owners (he knows them), and our old manager Eder, and so on. It was pretty funny. I still can’t think of his name though, and it’s bugging the hell out of me!
Anyway, I went back to work, and everyone else showed up at 5, including Antonio. And then it was just a mess. We have a new guy, Jonathon, and he was helping me with deliveries. In theory, it would have been a good idea, but there was a ridiculous amount of miscommunication between the person taking the orders, the people cooking, and the people delivering, so it just ended up being a nightmare. We had multiple complaints, and some orders took WAY longer to deliver than they should have.
The kicker of the evening was this: I got back from a delivery, and Antonio was gone. Huh. I asked where he was, and everyone told me that he had gone home, and that he’d said I should close out the register. Oh really. Well, I’ve never closed the register and I don’t know how to do that. I texted Marwan, and he said to call him when we were closing, and he’d explain how to do it.
So at the end of the night, we had finished up cleaning, and I was about to call Marwan. Angel had the key to the front door, and he clearly wanted to leave, so I told him to give me the key, and I’d lock up (another thing I’d never done before). Angel took off, leaving me with the key, alone in the store, and I called Marwan and quickly learned how to close the register and finalize the batch. He told me to check everything, I checked it all, turned off the lights, and locked up. Done!
It was quite fun.
Marwan worked on Sunday, but he still wasn’t feeling well, so he asked if I would close again (umm yes!!), and took off at around 8:30. So, again, I closed the register, checked everything, and locked up.
I’ve been angling for more responsibility at work (I’ve been there for 2 years, after all), so hopefully this is the start of something new…